Privacy Policy

1. Introduction:

   FloatPost.ai ("we", "us", or "our") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our platform or services, including compliance with Facebook's API data-sharing requirements. By accessing or using FloatPost.ai, you agree to this Privacy Policy.

2. Information We Collect

   We collect various types of data from users to provide and improve our services. This includes:

   • Personal Identification Information: This includes your name, email address, and social media handles when you sign up or connect your accounts to FloatPost.ai.
   • Social Media Data: When you authenticate via Facebook or Instagram, we collect your posts, comments, likes, and interactions on your social accounts to track engagement and provide real-time insights. This data helps power the core functionality of FloatPost.ai.
   • Usage Data: We may collect information about how you access and use our service, such as IP addresses, browser types, and interaction data within the app.
   • Cookies: We use cookies to enhance your experience, remembering your preferences, and personalizing content.

3. How We Use Your Information

   We use the data we collect for several purposes, including:

   • Service Improvement: To provide real-time tracking of social media comments, analyze sentiment, and deliver responses automatically.
   • Personalization: To customize content based on your social media interactions and preferences.
   • Communication: To send updates about new features, services, or changes to this Privacy Policy.
   • Third-party Integrations: We use Facebook and Instagram APIs for automated tracking of comments and posts on your accounts, as per your consent.
   We do not sell or share your personal data with third parties for advertising or unrelated services.

4. Data Sharing

   We share data with the following third parties:

   • Facebook/Instagram: Your social media data is shared with Facebook to enable features such as comment tracking and engagement analysis. This data sharing is limited to the scope necessary for app functionality.
   • Service Providers: We may share data with trusted third-party service providers who help us operate our platform. They are bound by strict confidentiality agreements.

5. User Rights

   You have the following rights regarding your personal data:

   • Access: You can request a copy of the data we hold about you.
   • Correction: If any of your data is inaccurate or incomplete, you can request corrections.
   • Deletion: You have the right to request the deletion of your personal data.
   • Opt-out: You can revoke access to your social media accounts at any time, though this may limit the functionality of FloatPost.ai.
   To exercise these rights, contact us at info@floatpost.ai.

6. Data Retention

   We retain your personal data only for as long as necessary to provide the services you've requested or to comply with legal obligations. Once your account is closed, we will securely delete your data within 60 days unless you choose to retain it and wish to login back.

7. Security Measures

   We take data security seriously and use industry-standard encryption and safeguards to protect your information from unauthorized access, alteration, or destruction.

8. Children’s Privacy

   FloatPost.ai does not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

   We may update this policy from time to time. We will notify you of any significant changes by email or through our platform. Continued use of our service after such updates signifies your acceptance of the new policy.

10. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: info@floatpost.ai.